Interior of the Lexus RZ shown in Dapple Gray.
Display may not reflect recent over-the-air enhancements.

PRIVACY

LEXUS CONNECTED SERVICES PRIVACY NOTICE

Updated as of: October 14, 2026

We may modify this Privacy Notice by posting a new version at www.lexus.com/privacyvts, effective on the date of publication.

This Privacy Notice DOES NOT apply to data collection unrelated to Connected Services on Lexus websites, or on sites that we do not own, operate, or control.

This Privacy Notice DOES NOT apply to our collection of information unrelated to Connected Services, such as the collection of personal information on Lexus websites, nor on sites that we do not own, operate, or control. Please visit our web site privacy notice at https://www.lexus.com/privacy/ to learn more about our collection, use, and disclosure practices for personal information unrelated to Connected Services.

This Privacy Notice DOES NOT apply to any Lexus vehicles equipped with Connected Services located or purchased outside of the continental United States, Alaska, and Hawaii.

This Privacy Notice MAY NOT apply to rental vehicles to the extent certain Connected Services are not made available by the rental company. For rental vehicles, the terms and conditions and privacy policy of the applicable rental company may also govern how data about the vehicle is collected and used.

This Privacy Notice applies to your Connected Services Data and Account Information that we collect, use, store, disclose and secure to provide services on the vehicle (“Connected Services”) to you, including when you use the Lexus mobile application (“Lexus App”).

Lexus is committed to transparency and providing you with a clear understanding of how we collect, process, and disclose your personal information and Connected Services Data, including options to limit use of your data. You can find out more by visiting the Toyota Motor North America Privacy Hub at https://privacy.toyota.com. To learn more about our metrics for how we process all California residents’ data privacy requests, please review the “Metrics for Requests by California Residents” section of our website privacy notice at https://www.lexus.com/privacy/online-statement#metrics/.

Cookie Consent
When you visit our website, we use cookies and other mechanisms, such as session replay technology, to collect information. The data collected is used to help our website function, learn more about our website users, deliver relevant advertising, enhance user experience, and analyze website performance. This information is used to provide a more personalized web experience. In addition, we use session replay technology on our website to understand a website user’s activities on, and interactions with, our website as they occur in real time. We use session replay tools to monitor website users’ behavior and study how users are interacting with our website, which allows us to improve the website’s usability and the general user experience. By using our website, you consent to our use of cookies, including session replay technology. You can view all the different cookie category headings to learn more and change your default settings according to your preference. Please note that opting out of some types of cookies may impact your experience on our website and the services we are able to offer.

These cookies are essential to run the website, or for a user to navigate the website, and to enable the website’s shopping cart to work so that you can make purchases on the website.

Performance cookies collect website data to monitor our website’s performance as a user interacts with it. This data is aggregated for web analytics purposes solely for improving our website's functionality. Functional cookies enable enhanced website functionality and personalization for the user, but are not necessary for the user to navigate the website. For example, if a user doesn't enable location data collection, then the user would have to manually provide their location information on each visit to the website. This may also affect some functionality related to location-specific personalization.

Targeting cookies are advertising cookies that collect information about your online activity on our website and other businesses' websites and properties to provide relevant advertisements to you on other websites and media. They are used to build visitor profiles and insights into advertising performance. Targeting cookies typically are third-party, persistent cookies that can follow a user as they visit other websites. Session replay technology is used to monitor and collect data related to how users interact with our website. Data collected may include: how much time website users spend on our web pages, links users click on, web pages users browse or scroll through, or if users need or use accessibility features.