YOU AGREE TO THIS PRIVACY NOTICE WHEN YOU:

1. Purchase or lease a vehicle equipped with Connected Services.
2. Use Connected Services.
3. Agree to a Subscription Agreement for your Connected Services.
4. Install or use the Lexus App and connect your vehicle to your account.

Warning: By agreeing to this Privacy Notice, you specifically consent to our electronic collection and use of your vehicle data and Account Information as described above, and our storage of such data wherever we designate. You can choose to opt-out of Connected Services. You can also request deactivation of data transmission, which disables our collection and use of certain vehicle data and Account Information as described above.

Please note: Where required by law, we will obtain specific consent through additional transparency notices and your affirmative opt-in that intentionally directs us to process and/or disclose your personal information.

How We Use, Store, Disclose and Secure Data From Your Vehicle Equipped With Connected Services.

When you purchased or leased your vehicle, your vehicle may have been equipped with an active Connected Services system which operates by collecting data from you and your vehicle, including vehicle location, vehicle health and driving data, to support navigation assistance, emergency services, remote engine start, maintenance alerts, infotainment apps and more (collectively, “Connected Services Data”). By purchasing or leasing a vehicle equipped with an active Connected Services system, you specifically consent to our electronic collection and use of your Connected Services Data and Account Information as described herein and our storage of such data wherever we designate. By purchasing or leasing a vehicle equipped with an active Connected Services system, you also consent to us making available over-the-air (“OTA”) updates for your vehicle. Under certain circumstances, such as prior to providing particular Connected Services Data to other parties for their own purposes, we may also provide you separate notice and obtain consent regarding certain processing activities. You are in control over the Connected Services system. You can choose to opt-out of Connected Services. You can also request deactivation of data transmission, which disables our collection and use of Connected Services Data and certain Account Information.

Battery Health Usage Services. Owners of certain battery electric vehicles and plug-in hybrid electric vehicles may participate in select Battery Health Usage Services, in order to receive a battery health assessment for the electric vehicle. If you have a vehicle equipped with Battery Health Usage Services, your Vehicle Information and Vehicle Health Data will be used to evaluate your vehicle’s battery state of health.

Charge Assist. Owners of certain battery electric vehicles and plug-in hybrid electric vehicles can initiate Charge Assist enrollment via the Lexus app, linking their account to their participating utility company’s managed charging program for personalized charging schedules and potential incentives offered by select participating utility providers. Your Vehicle Information, Location Data, and Vehicle Health Data will be used by and disclosed to your utility company to provide this feature.

Clean Assist. Owners of eligible vehicles may choose via the Lexus app to opt-in to the Clean Assist program, through which Lexus is participating in environmental initiatives, such as the California Air Resources Board’s Low Carbon Fuel Standard program to reduce California transportation emissions. If you are a California resident and opt-in, your Vehicle Information, Vehicle Health Data, your vehicle’s Location Data, and your Account Information will be used by and disclosed to the California Air Resources Board to provide this feature, including for Lexus to match the electricity from your vehicle charging with eligible incentive programs, such as California- sourced Renewable Energy Certificates.

Digital Key. Digital Key technology allows you to access (e.g., unlock, lock, start) your vehicle through the Lexus App or your mobile device wallet. When you bring your mobile device close to your vehicle, the Lexus App or your mobile device wallet authenticates an encryption key before performing a vehicle function (e.g., unlock, lock, start). Your Account Information is used to offer this feature.

Drive Recorder. Owners of certain vehicles equipped with exterior cameras may opt-in to use the Drive Recorder feature, which, once activated, uses sensors and/or image data from the vehicle’s exterior cameras to record and store videos while the vehicle’s power is on, including the automatic recording of pre-collision and accident events. If you opt-in, the Drive Recorder feature may use your Vehicle Health Data, your Profile Data, your vehicle’s Location Data, and Exterior Image Data. Videos from the Drive Recorder feature will only be stored on your vehicle and are not transmitted to Lexus. Any individual logged in to the vehicle with a registered profile can view and download any Drive Recorder videos stored on the vehicle.

External Device Mirroring. If you use device mirroring services, such as Apple CarPlay or Android Auto, your mobile devices may be capable of mirroring on to the vehicle’s multimedia screen. During this process, in order for the device mirroring services to function, your vehicle may transmit Location Data, Driving Data, Multimedia Screen Data, Remote Data, and Vehicle Health Data to your mobile device.

External Vehicle Video Capture. Owners of certain vehicles equipped with Lexus Safety System+ (Version 3.0 or later) may also opt-in to participate in External Vehicle Video Capture, which uses sensors and/or image data from the vehicle’s exterior and related diagnostic data to help improve automated driving operations and safety features for future vehicles, as well as to develop high- definition maps. If you opt-in, the External Vehicle Video Capture feature may use your Vehicle Health Data, your vehicle’s Location Data, and Exterior Image Data.

Face Identification. Certain vehicles equipped with an interior, driver- facing camera use sensor and/or image data from the vehicle’s interior to scan your face when you open the vehicle’s door. If you opt-in and link your user profile using the in-vehicle “Setup Face” process, the Face Identification feature may use your Facial Geometric Features and Profile Data to verify your identity and load your saved user profile on the vehicle. Your Facial Geometric Features will only be stored on your vehicle and are not transmitted to Lexus.

Integrated Streaming. If you enroll in integrated streaming services, such as Apple Music or Amazon Music, we may receive a token from the streaming services to link your music streaming account to your vehicle.

Load Last Profile. Owners of certain vehicles may choose to create and save multiple user profiles on the vehicle. If you choose to save a user profile on your vehicle, the Load Last Profile feature will use your Profile Data and Account Information to reload the last saved user profile at vehicle start.

Lexus App. If you download and use the Lexus App, we may receive Device Data and Location Data to provide Connected Services available through this app.

Lexus Safety System+. Vehicles equipped with Lexus Safety System+ use sensor and/or image data (in Version 3.0 or later) from the vehicle’s exterior to provide safety features such as lane departure alerts and pedestrian detection. If you have a vehicle equipped with Lexus Safety System+, the feature may use your Vehicle Health Data and your vehicle’s Location Data. If you have a vehicle equipped with Lexus Safety System+ (Version 3.0 or later) and you opt-in to External Vehicle Video Capture, the feature may also use Exterior Image Data.

Mileage Accuracy. For certain battery electric vehicles and plug-in hybrid electric vehicles, your vehicle’s Mileage Accuracy feature enables you to review your vehicle’s distance traveled on the multimedia screen, in addition to your vehicle’s odometer. Your Mileage Accuracyindicator on the multimedia screen may be more accurate than the odometer. Your Vehicle Health Data and Multimedia Screen Data will be used to provide this feature.

Navigation. Your vehicle’s navigation feature (such as Drive Connect) allows you to choose a place of interest, a location on a map, one of your favorites, a destination from your history, or enter an address or coordinates (latitude and longitude). For certain vehicles, the navigation feature is supported by Google. In certain vehicles, navigation includes the Destination Assist program, which connects you with a live agent to provide navigation directions. Your vehicle’s Location Data, Profile Data (such as in-vehicle preferences, favorites, and usage history), and your Account Information are used to verify your account and to offer these features.

Rear Seat Reminder. For certain vehicles, the Safety Connect feature may include the Rear Seat Reminder feature, which uses sensor data from the vehicle’s interior to detect movement of the vehicle’s inhabitants in order to send you a notification that there may be inhabitants left unattended in your vehicle. If you have a vehicle equipped with Rear Seat Reminder, the feature may use your vehicle’s Location Data and Interior Image Data.

Remote Connect. Certain Remote Connect services such as vehicle finder, vehicle status, remote door lock and unlock, guest driver monitor, and vehicle alerts use Remote Data and your vehicle’s Location Data to find your vehicle and Vehicle Health Data to provide status updates as well as facilitate repairs.

Remote Immobilization. Your vehicle’s Safety Connect feature may include the Remote Immobilization feature, which allows Lexus to locate your vehicle and assist law enforcement with vehicle recovery in the event of a stolen vehicle report, subject to Lexus’ verification. If the Remote Immobilization request is initiated and directed by law enforcement, Lexus may immobilize the stolen vehicle remotely, which will prevent the vehicle from starting. After recovery of the vehicle, you may reach out to Lexus to assist with the removal of the immobilization. If you have a vehicle equipped with Remote Immobilization, the feature may use Remote Data, your vehicle’s Location Data, and your Vehicle Information.

Safety Connect. Your vehicle’s Safety Connect feature provides roadside and emergency assistance, automatic collision notifications, stolen vehicle assistance and accident advisory services. Safety Connect uses your vehicle’s Location Data to determine where your vehicle needs assistance, your Vehicle Information (such as your vehicle’s model, year, and VIN) to verify your vehicle type, your Vehicle Health Data (odometer readings) to assist if you submit a claim with your insurer, your Voice Recordings (when you call our Response Center) for quality assurance, and your Account Information (such as your name, address, phone number, email address, etc.) to verify your account.

Service Connect. Your vehicle’s Service Connect feature uses your Vehicle Health Data (such as odometer readings, fuel level, oil life, battery health, key fob battery status, and diagnostic trouble codes) and your Account Information to send you vehicle health reports, alert you of needed maintenance, and for service-related marketing. We may use third-party artificial intelligence models and/or other generative artificial intelligence technologies for these communications.

SiriusXM. Certain vehicles are equipped with the SiriusXM satellite radio subscription service and certain vehicles offer a trial of the service. Your Vehicle Information and Account Information are used to offer this feature and for related marketing campaigns. If you opt-in to SiriusXM 360L, the feature may also use your vehicle’s Location Data and certain Vehicle Health Data (such as audio usage and audio quality metrics). Use of this service is subject to the SiriusXM terms and conditions and privacy policy.

Teammate. Vehicles equipped with Teammate use sensor and/or image data from the vehicle’s interior and exterior to evaluate the vehicle’s surroundings in order to propose and perform certain automated driving operations, including but not limited to: steering, acceleration, and braking on the highway; hands-free parking; and emergency stopping. If you have a vehicle equipped with Teammate, the feature may use your Vehicle Health Data, your vehicle’s Location Data, Interior Image Data, and Exterior Image Data.

Usage-Based Auto Insurance. You may choose to opt-in for usage-based insurance products and services. If you opt-in, your Driving Data (such as your vehicle’s acceleration, speed, braking and steering) and Location Data will be used to deliver usage-based insurance services to you, and for quality assurance, analysis, research, and product development.

Wi-Fi Connectivity. Certain vehicles offer a trial of Wi-Fi connectivity (such as Wi-Fi Connect, a service offered by AT&T), which provides up to ten compatible devices with in-vehicle wireless connectivity. If you opt-in, these services may use your Voice Recordings, Location Data, Vehicle Information, Device Data, and Account Information. Use of Wi-Fi connectivity services are subject to the terms and conditions and privacy policy of the applicable service provider.

We Protect Your Data

1. We protect your data through multi-layer defense technologies determined by the use of a risk-based secure by design program that relies upon a range of technical and administrative controls, such as the use of dedicated networks and encryption, as appropriate. Your vehicle is designed only to respond to commands from you and any authorized users, or from us and only for those features we provide, including door unlock, remote engine start and vehicle finder.
2. Your Account Information (e.g., name, address, phone number, email), provided when you subscribe for Connected Services, is retained on servers that are secured according to industry best practices.
3. Lexus is a participating organization under the EU-U.S. Data Privacy Framework, the UK Extension to the EU-U.S. DPF, and the Swiss-U.S. Data Privacy Framework as set forth by the U.S. Department of Commerce (collectively, “DPF”). Please visit https://dataprivacyframework.lexus.com/ to learn about how we process Personal Information we receive from the European Union, the United Kingdom, and Switzerland in reliance on the DPF (“DPF Personal Information”) and your rights. If there is any conflict between the terms of this Privacy Notice and the applicable DPF principles, the applicable DPF principles shall govern for any DPF Personal Information. To learn more about the DPF program and to view our certification, please visit the DPF website at https://www.dataprivacyframework.gov/list.