Vehicle Location, Driving Data, Health Data, Multimedia Screen Data, Voice Recordings, and Remote Data
Data collected from your vehicle is stored for different periods of time.
LOCATION DATA
We will store Location Data in an identifiable format for a period of time not to exceed 7 years from the date of creation.
DRIVING DATA
We will store Driving Data in an identifiable format for a period of time not to exceed 15 years from the date of creation.
MULTIMEDIA SCREEN DATA
We will store Multimedia Screen Data in an identifiable format for a period of time not to exceed 10 years from the date of creation.
VEHICLE HEALTH DATA
We will store Vehicle Health Data in an identifiable format for a period of time not to exceed 15 years from the date of receipt by us. We will also store your vehicle health reports for 12 months from the date of creation.
VOICE RECORDINGS
If you speak with the Response Center, your conversation may be recorded and stored for up to two (2) years; and a record of your conversation may be stored for up to four (4) years.
REMOTE DATA
We store the Real Time Status and Location Data of your vehicle from the last ignition off for the purpose of delivering your vehicle’s most recent information in support of Remote Connect services. We retain this data for four (4) years.
As Required by Law. For all of (a) through (f) , notwithstanding the retention periods set out above, we may retain such information as required by law, legal process, or litigation, and to support requests from you.
We store your Account Information for four (4) years after expiration of your subscription for Connected Services.
In addition to the above retention periods, we may store the above data, along with other types of data listed in the DATA TYPES section of this Privacy Notice, as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations. However, Lexus does not receive Facial Geometric Features and Interior Image Data and thus, does not store such information. Such data remains in the vehicle and is not transmitted to Lexus.