SUPPORT

FAQ

Have a question? We have the answers to ones that get asked the most.

SAFETY RECALLS AND SERVICE CAMPAIGNS

Your safety is a top priority for Lexus. Find information on your safety recalls and find out if your Lexus is affected.

RECALL INFORMATION

DEALER LOCATOR

LOOKING FOR A DEALER?

Find a Lexus Dealership near you, and then contact them for your next visit.
FIND A DEALER
ADDITIONAL INQUIRIES

For all other inquiries regarding vehicle protection, financing, Lexus credit cards, partnership opportunities and more, please scroll down for the best way to get in touch with us.

LEXUS VEHICLE PROTECTION

Please call us with any inquiries for vehicle protection products.
Monday-Friday, 5 a.m.-5 p.m., PT

1-800-228-8559

Extended Service (VSA, Prepaid Services), Credit Insurance Program, Guaranteed Auto Protection

1-800-448-1505

LEXUS CREDIT CARDS

24-hour cardmember service. Please contact us with any inquiries related to your Lexus Credit Card Account.

Lexus Pursuits Visa® Signature Card

1-844-271-2617

Lexus Pursuits Visa® Card

1-844-271-2613

Lexus Credit Card

1-844-271-2709

24-Hour Application Center

1-844-271-2622

LEXUS FINANCIAL SERVICES

Find out more about financing and payment from Lexus Financial Services.

Monday–Friday, 8 a.m.–8 p.m., Local Time

1-800-874-7050

LEARN MORE

LEXUS SPONSORSHIP SUBMISSIONS

Thank you for considering Lexus as a potential partner.
Please select the button below to submit a business proposal.

SUBMIT

LAW ENFORCEMENT INQUIRIES

For law enforcement agencies seeking to submit an inquiry, please click the link below.

MORE INFO

24 HOUR ROADSIDE ASSISTANCE*

Select Option 1 when calling the number below.

1-800-255-3987

NEED FURTHER ASSISTANCE?

CONTACT US

Normal Hours:

Monday – Friday: 8:00am – 8:00pm ET
Saturday: 9:00am – 7:00pm ET

1-800-255-3987

TTY/TTD Users: Dial 711, then request that the operator dial

1-800-255-3987

PO BOX 259003
PLANO, TX 75025-9003

CONTACT US

Welcome to Lexus!
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