IN SERVICE OF PEOPLE.

SERVICE IS NOT JUST A DEPARTMENT.

It’s not a sign hanging on the wall. It’s a commitment. To be helpful. To be compassionate. To treat people like guests. It’s what we all signed up for. And every day, we wake up and rededicate ourselves to it. During good times and bad, when we take care of people first, the rest will follow.

FOR OUR GUESTS

While the world and the way we interact with each other is changing, that will never change who we are. Now, more than ever, you and your needs come first.

DEALERSHIP SERVICES

To help encourage social distancing, many dealers can provide transactions and services at a location of your choosing, while some also offer contactless servicing. Please get in touch with your dealer directly for the latest information on their hours of operation and to find out how they can service your individual needs.

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PAYMENT RELIEF

During this uncertain time, we understand that there can be financial hardships. To help provide some peace of mind, Lexus Financial Services is offering a variety of payment relief options for new and existing owners.

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FOR OUR COMMUNITY

Though the reach of COVID-19 is global, we understand its effects are felt most at the local level. To help those most in need, Lexus has pledged monetary support and resources to various organizations and nonprofits. Learn more—and donate if you can—via the links below.

UNITED WAY

As part of our first step in outreach, Lexus and its affiliates across 13 states donated to local United Ways and their community partners to assist those in need with food, water, childcare and other emergency relief.

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BOYS & GIRLS CLUBS OF AMERICA

Lexus is partnering with Boys & Girls Clubs of America to help provide immediate relief to youth and their families in our operational areas. Services include the distribution of basic needs, as well as childcare for first responders, healthcare workers, and others.

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MANUFACTURING SUPPORT

Lexus, a division of Toyota Motor North America, is leveraging its facilities and expertise to manufacture medical equipment to help combat the current crisis. In addition to fabricating face shields, we’re seeking partners and finalizing agreements with companies to produce COVID-19 masks, ventilators, respirators and more.

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THE LEXUS CULINARY MASTERS

To help support those affected in the restaurant and service industry, Lexus is working closely with chefs in The Lexus Culinary Master program. Monetary support is planned to help provide meals to medical workers, unemployed restaurant staff and other unemployed restaurant workers in their local communities.

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FOR OUR EMPLOYEES

Helping to prevent the spread of this virus is our top priority. From strictly following CDC guidelines to encouraging working from home, Lexus has implemented specific measures and restrictions for the benefit of our team members and those with whom they might come in contact.

Need to contact your dealer for more information specific to your area?
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Have general questions and want to call, email or chat with one of our Team Members?
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For more answers to frequently asked COVID-19 questions, please refer to our FAQ page.
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Stay up to date on how Lexus is addressing the COVID-19 situation.
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