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First-Generation Lexus Link®


With First-Generation Lexus Link, help is never far away.

The First-Generation Lexus Link® system was available as a factory-installed option on the following vehicles in Model Years 2001-04: LS 430 ('01-'04), GX 470 ('03-'04), LX 470 ('03-'04), SC 430 ('03-'04) and RX 330 ('04).

Throughout your travels and during emergencies, Lexus Link is there to help. Press the Lexus Link Services button located in your Lexus Link-equipped vehicle [1] and you'll immediately be in contact with a Lexus Link Advisor who can provide you with safety, security and convenience services. When appropriate, your Advisor can also use Global Positioning Satellite (GPS) technology to inform emergency personnel of your location [2].

Safety and Security Package

If you're ever in an accident, out of gas, locked out of your car or have your vehicle stolen, your Lexus Link Advisor is available 24 hours a day to provide the help you need. Package price is $215 per year.

Emergency Services: Press the Lexus Link Emergency button and your Lexus Link Advisor will immediately respond. After assessing the situation, your Advisor will contact the appropriate emergency personnel and, if necessary, inform them of your location.

Airbag Deployment Notification: If your airbag deploys, your Lexus Link system automatically sends a signal to the Lexus Link Center. An Advisor attempts to contact you and, if appropriate, alerts emergency personnel of your situation and location.

Roadside Assistance: If you run out of gas, have a flat tire or need to be towed, press your Lexus Link Services button. Using Global Positioning Satellite (GPS), a Lexus Link Advisor can contact a roadside assistance provider for you and even provide them with your location [3].

Theft Notification and Stolen Vehicle Tracking: If the theft-deterrent system on your vehicle is activated, Lexus Link sends a signal to the Call Center and an Advisor attempts to contact you to see if the alarm is valid. If your car has been stolen, your Lexus Link Advisor will locate and track your Lexus to aid the authorities in the recovery of your vehicle.

Remote Door Lock/Unlock: If you ever find yourself locked out of your Lexus or are concerned that you may have left your vehicle unlocked, you can call Lexus Link, toll-free, and ask an Advisor to use remote functions to unlock or lock your vehicle.

Accident Assistance: If you are in an accident, your Lexus Link Advisor will assist you in collecting the insurance information you'll later need to make a claim.

Automatic Notification of Loss of Battery: If you experience a sudden loss of battery voltage when your ignition is on, your Lexus Link system automatically sends a signal to the Lexus Link Center. A Lexus Link Advisor will attempt to contact you and then, if necessary, call an emergency or automotive service provider and inform them of your location.

Automatic Notification of Airbag System Failure: Your Lexus Link system monitors your Lexus vehicle's Body Electrical Area Network which can detect a possible airbag system failure. If a failure is detected, your Lexus Link system automatically sends a signal to the Lexus Link Center. An Advisor will contact you, explain the situation and, if needed, direct you to the nearest Lexus dealer for diagnosis.

Premium Package

With the Lexus Link Premium Package [4], you get all the benefits of the Safety and Security Package, plus Route Support, Convenience Services, Concierge Services and Ride Assist (to arrange for alternative transportation). Package price is $413 per year.

Route Support: If you've lost your way, press the Lexus Link Services button and your Advisor will use Global Positioning Satellite (GPS) technology and digital maps to provide you with clear directions. You can even record these directions using the Memo Record button on the Lexus Link control panel.

Convenience Services: If you need to find a place of business-such as the closest hotel, ATM or service station-press the Lexus Link Services button and your Lexus Link Advisor will use the latest listings to direct you to your destination.

Concierge Services: If you need help making arrangements, you can authorize your Lexus Link Advisor to use your credit card to make reservations or purchases by phone, such as gifts or concert tickets. Your Advisor can even take care of party planning and catering, or schedule personal salon services. This service is available both on the road and from home.

Ride Assist: If for any reason you're unable to drive, your Lexus Link Advisor can arrange for alternative transportation-via taxi or, if you wish, by contacting a friend or relative. And if your Lexus is in need of repair, roadside assistance can be contacted as well. (Subscriber assumes responsibility for transportation fees.)

Important Information Regarding Upcoming Changes

A decision by the Federal Communication Commission (FCC) will cause Lexus to stop offering Lexus Link service to customers with analog-only cellular communications equipment on December 31, 2007. Policy changes for unsubscribed vehicles will be implemented sooner. Click the button below for more information.

More Information

First-Generation Lexus Link Privacy Policy

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[1]The First-Generation Lexus Link® system was available as a factory-installed option on the following vehicles in Model Years 2001-04: LS 430 ('01-'04), GX 470 ('03-'04), LX 470 ('03-'04), SC 430 ('03-'04) and RX 330 ('04). [2]Contact with the Lexus Link® Call Center is limited by cellular connection availability and reception of GPS satellite signals, so sometimes you may be unable to contact the Call Center or receive emergency service support. Lexus Link system includes one-year Safe & Sound service. Enrollment and Subscription Service Agreement required. Additional service packages are available for additional charges. [3]Lexus Roadside Assistance is available on Lexus vehicles for the first four years after the in-service date and is only available in the continental U.S. and Canada. Please see your local Lexus dealer for details. If you are covered by another national roadside service plan, Lexus Link® can contact them. Customers without coverage can make arrangements with a roadside service provider referred by Lexus Link. [4]Lexus Link® Premium Package is available for an additional annual service fee. Back to top