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Contact Information

Lexus is committed to providing the highest level of customer satisfaction. We look forward to assisting you. Please contact us using the information below.
Customer Assistance Center
Mail
Online
P.O. Box 2991-Mail Drop L201
Torrance, CA 90509-2991
E-mail Chat Find a Dealer Request a Brochure
Phone
1-800-255-3987
Roadside Assistance: Monday - Sunday, 24 hours
Customer Assistance: Monday - Friday, 8 a.m. - 9 p.m., EST. Saturday, 10 a.m. - 7 p.m., EST

Customer Assistance: Lexus Customer Service has revised hours between December 24, 2014 and January 3, 2015 in observance of the Christmas and New Year holidays. We recognize that our customers may need our assistance during this period so our contact center will be open as follows:

Wednesday, 12/24 OPEN: 5 am – 4 pm PST
Thursday, 12/25 CLOSED
Friday, 12/26 CLOSED
Saturday, 12/27 OPEN: 7 am – 4 pm PST
Sunday, 12/28 CLOSED
Monday, 12/29 OPEN: 7 am – 4 pm PST
Tuesday, 12/30 OPEN: 7 am – 4 pm PST
Wednesday, 12/31 OPEN: 7 am – 4 pm PST
Thursday, 1/1 CLOSED
Friday, 1/2 CLOSED
Saturday, 1/3  OPEN: 7 am – 4 pm PST
TTY/TTD Users: Dial 711; request the operator to dial 1-800-255-3987
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