Contact Information

Lexus is committed to providing the highest level of customer satisfaction. We look forward to assisting you. Please contact us using the information below.
Customer Assistance Center
Mail
Online
P.O. Box 2991-Mail Drop L201
Torrance, CA 90509-2991
E-mail Chat Find a Dealer Request a Brochure
Phone
1-800-255-3987
Option 1: Roadside Assistance [1]
Option 2: Vehicle or Dealership Experience
Option 3: General Inquiries
Option 4: Lexus Enform® [2] [3] with Safety Connect® [2] [4]
Click here for Lexus Enform with Safety Connection information.
Option 5: Lexus Link® [5]
Option 6: Lexus Literature or Dealer Location
Roadside Assistance: Monday - Sunday, 24 hours
Customer Assistance: Monday - Friday, 8 a.m. - 9 p.m., EST. Saturday, 10 a.m. - 7 p.m., EST
TTY/TTD Users: Dial 711; request the operator to dial 1-800-255-3987

Vehicle(s) shown may feature optional equipment.

MSRP does not include delivery, processing and handling fee of $875. Excludes taxes, title, license and optional equipment. Dealer price will vary.

©2006-2012 Lexus, a Division of Toyota Motor Sales, U.S.A., Inc. All information contained herein applies to U.S. vehicles only.

[1]Coverage only available in the continental U.S. and Canada. Please see your Lexus dealer for details. [2]Lexus Enform® and Safety Connect® are available. Contact with the Lexus Enform and/or Safety Connect response center is dependent upon the telematics device being in operative condition, cellular connection availability, navigation map data and GPS satellite signal reception, which can limit the ability to reach the response center or receive emergency support. Enrollment and Telematics Subscription Service Agreement required. [3]Lexus Enform® premium services Destination Assist and eDestination will function in the contiguous United States. These services may also function in Hawaii and limited areas of Alaska for vehicles that contain map data for those states. They will not function in Canada or in other countries outside the United States. [4]The Safety Connect® services Automatic Collision Notification, Emergency Assistance and Stolen Vehicle Location will function in the United States, including Hawaii and Alaska, and in Canada. Enhanced Roadside Assistance will function in the United States (except for Hawaii) and in Canada. No Safety Connect services will function outside of the United States in countries other than Canada. [5]Contact with the Lexus Link® Call Center is limited by cellular connection availability and reception of GPS satellite signals, so sometimes you may be unable to contact the Call Center or receive emergency service support. Lexus Link system includes one-year Safe & Sound service. Enrollment and Subscription Service Agreement required. Additional service packages are available for additional charges.