Inspection of Power Steering Hose Position on Certain 2010 Camry Also Announced
Recalls Underscore Toyota's Commitment to Address All Vehicle Quality and
Safety Issues Promptly and Effectively
Toyota Motor Sales (TMS), U.S.A., Inc, today announced it will conduct a voluntary safety recall on approximately 133,000 2010 Model Year Prius vehicles and 14,500 Lexus Division 2010 HS 250h vehicles to update
software in the vehicles anti-lock brake system (ABS). No other Toyota,
Lexus, or Scion vehicles are involved in this recall.
The ABS, in normal operation, engages and disengages rapidly (many times per second)
as the control system senses and reacts to tire slippage. Some 2010 model year
Prius and 2010 HS 250h owners have reported experiencing inconsistent brake feel
during slow and steady application of brakes on rough or slick road surfaces when
the ABS is activated in an effort to maintain tire traction.
Toyota has responded to owner concerns with a running production change for 2010
Prius that was introduced last month, improving the ABS systems response
time, as well as the systems overall sensitivity to tire slippage. The production
change for the HS 250h is planned for later this month.
Were committed to doing everything we can as fast as we can
to restore consumer trust in Toyota, and these recalls are part of this
effort, said Jim Lentz, President and Chief Operating Officer, Toyota Motor
Sales. We regret the inconvenience this recall will cause to Prius and HS
250h owners, and will do our best with the support of our dealers to make sure
that it is conducted in the most trouble-free manner possible.
Mr. Lentz continued: As part of the quality improvement program announced
by Toyota President Akio Toyoda last week, our company is undertaking a top to
bottom review to ensure that our vehicles meet our own high standards of safety
and reliability, now and for the future. We are taking steps to implement more
stringent quality control across the company, to investigate customer complaints
more aggressively and to respond more quickly to any safety issues we identify.
The recall will allow Toyota dealers to perform the software update on 2010 Prius
vehicles sold prior to this running production change. Only Prius vehicles produced
since May 2009 and all HS 250h vehicles are subject to this recall. First- and
second-generation Prius vehicles use a different ABS system and are not involved
in this campaign.
The ABS system on the Lexus HS 250h is similar in design to the Prius. The software
adjustment planned for HS 250h production and dealer modification is being finalized
and will be announced very soon.
Toyota will begin mailing letters to Prius owners included in this recall next
week and HS 250h owners within the next few weeks, to let them know when to bring
their vehicles into a dealership. Owners will only receive a letter if their vehicle
is involved in the recall.
Separately, Toyota will conduct a voluntary safety recall on approximately 7,300
early production - 2010 model year Camry vehicles equipped with the 4 cylinder
engine to inspect for a power steering hose that may be in contact with a front
brake tube. This contact could lead to a hole in the brake tube and cause a brake
fluid leak, increased brake pedal stroke and greater vehicle stopping distance.
Owners of the involved 2010 Camry vehicles will be notified by mail starting in
the middle of February.
Detailed information about these recalls is available to customers at www.toyota.com/recall
and at the Toyota Customer Experience Center at 1-800-331-4331.